Privacy Policy
Last updated November 4, 2026
This policy explains what SideQuest collects, why, and the choices you have. SideQuest is operated by Crescent Harbor LLC ("we", "us"). Contact us any time at hello@sidequestpays.com.
What we collect from questers
- Account details: your email address, name, postal code, and country. We set your country from your network location if you do not choose one.
- Location: your device's precise location while you use the app, to show quests near you, and the location attached to proof you submit. If in-person quests are not available near you yet, we save that location so we can tell you when they arrive. We do not track your location in the background.
- Proof: photos you take in the app for a quest, the time they were taken, and any notes or checklist answers you add.
- Disputes: your response if a requester disputes your proof.
- Activity: quests you claim, submit, and get paid for, and ratings from requesters.
- Device: a push notification token if you allow notifications.
What we collect from requesters
Company name, contact email, the quests you post, your agent keys and their limits and approval settings, approve or reject decisions on agent quests, dispute reasons, webhook settings, and payment records. Card details are handled by Stripe and never reach our servers.
Payments
Payments and payouts are processed by Stripe. When you set up payouts, you give your identity and bank details directly to Stripe under the Stripe Privacy Policy. We receive only your payout status and an account reference. We never see or store your full bank or card numbers.
How we use information
- To show quests near you, let you claim them, and send your proof to the requester who posted the quest.
- To pay you, prevent fraud, verify questers, and resolve disputes.
- To send sign-in codes and notifications about quests and payments.
- To meet legal, tax, and accounting obligations.
We do not sell your information, use it for advertising, or track you across other apps and websites.
Who we share it with
- Requesters see the proof you submit for their quest (photos, location, time, notes), your response to any dispute, and your rating. They do not see your name or email address.
- Questers who completed your quest see your dispute reason and the outcome. They do not see your email address.
- Service providers who run SideQuest for us: Stripe (payments), Cloudflare (hosting and storage), Resend (email), and Google Firebase (push notifications).
- Authorities when required by law or to protect people's safety.
How long we keep it
We keep your account information while your account is open. When you delete your account, we delete your profile, location, and notification tokens right away. We keep records of completed and paid quests, including submitted proof, for as long as needed for tax, accounting, fraud prevention, and dispute purposes, after which they are deleted.
Deleting your account
Open the app, go to Account, and tap Delete account. You can also email hello@sidequestpays.com from the address on your account. If you have a quest in progress or a payment pending, finish or release it first so you are paid what you are owed.
Your rights
You can ask to access, correct, or delete your information by emailing us. Depending on where you live, including California, you may have additional rights. We will not treat you differently for using them.
Children
SideQuest is only for people 18 and older. We do not knowingly collect information from anyone under 18.
Changes
If we make material changes, we will update this page and tell you in the app or by email before they take effect.